And here’s the last part of the Transforming Communication interview:

Richard: If I was going to add anything, at the end of this conversation, it would be to say: many people come to this training thinking: I’m going to get these skills for a specific situation. Perhaps their work situation. I want to learn these skills for that situation there because I want this SOB to change, you know. It’s something like that that they come for.

Michael: It’s all his or her fault.

Richard: Yeah, that’s right. What I find is, as they do the training it’s what you said. They get empowered with the sense: I can actually be in charge of this. And once they notice that it’s working in that situation they apply it everywhere else. That changes their personal relationships.

Now I just would to want to say at the end here: the reason why I’m passionate about this is not because I’ve taught hundreds of other people and it worked for them. It’s because it works for me. It’s because I feel pleased with the relationship that I have with my partner Julia, it’s because I feel pleased with the relationship that I have with my son, my grandson, it’s because I feel pleased with the kind of cooperative relationships that I build when I’m working with people and when I’m training people. It works for me. That’s why I want to share it.

Michael: I can echo that. That is why I’m talking to you here today, and that’s why we’re in the process of putting this up online so that we can share it with not hundreds or thousands, but hopefully with millions of people and really take it out to the world.

Richard: Thanks for that, Michael.

Michael: Okay, and thank you very much, Richard.